SMW lays special stress on training its employees and customers. Training to customers is provided on GOLD. The training helps in familiarization to the user friendly operations of the machine. We have a comprehensive training programming covering areas like preventive maintenance, new design setting, tool setting, actual machining, trouble shooting etc.
From the initial engineering through production to final delivery, Solanki Mechanic Works focuses in on the customer. The only true measure of our own “success” is the degree to which we are able to contribute to the excellence of our customer’s products through manufacturing precision and cost effective production practices. Because of our total involvement with our customers and their pursuit of quality and excellence, they look upon us as partners in their success.
We aim at customer’s satisfaction - not merely with the finished product but with the entire process from concept and design of machine, to proving the product.
SMW boasts of one of the best after sales support in the jewellery industry. The true measure of our success is our customers with whom we have relations spanning over four decades. SMW provide design and tooling support to its customers and also appraises them of new solutions and new innovations in machining.
(Kindly report critical problems by telephone.)
